Trainer Development Workshop Sneak Peek

COURSE SNEAK PEEK

Download the course sneak peek of ICMI's Trainer Development Workshop, a program designed to help contact center trainers master new and effective techniques. This sneak peek contains lessons from the official workbook, covering Modules 1 and 2 of the course: "How Adults Learn" and "Assessing and Designing Training." Fill out the form below to download yours now!

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