Learn How You Can Reach Our Contact Center Community
ICMI is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center.

ICMI connects your company and its products or services to thousands of industry professionals who are seeking solutions to their everyday challenges. Not every business has the same marketing goals, which is why ICMI offers multiple media products to build an integrated program that suits your needs.
Download the 2024 Media Kit to learn more about ICMI's content focus, audience and media products.

ICMI® c/o Informa Tech
Informa Tech Holdings LLC | Registered in the United States with number 7418737
605 Third Ave., 22nd Floor, New York, New York 10158, USA

© 2024 Informa Tech Holdings LLC. All Rights Reserved. Privacy Policy
CCPA: Do Not Sell My Personal Info

Informa Tech